Agora Software offers a conversational AI service based on a platform hosted by Agora. These Terms of Service describe your rights and responsibilities when accessing and/or using our platform and the related support and maintenance services.
You accept that these Terms of Service govern your use of the Services as soon as you use any of them. Agora reserves the right to modify them at any time without prior notice.
Table of Contents
1. Services
2. User Account Creation
3. Subscription and Duration
4. Obligations of the Parties
5. Financial Conditions
6. Intellectual Property and Customer Data
7. Personal Data Processing
8. Third-Party Content
9. Termination
10. Confidentiality
11. Warranties
12. Limitation of Liability
13. Indemnification
14. Miscellaneous
Included Addendums
Technical Support Addendum — Support levels (L1/L2/L3), anomaly definition and resolution (blocking, semi-blocking, minor).
Data Processing Addendum — GDPR obligations, authorized sub-processors (OVH Cloud, Ikoula, Scaleway, Mistral AI, Gandi), processing description.
The full document (20 pages) is available for download.
Download Terms of Service (PDF)